FAQ - Minimalist

Frequently Asked Questions

Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.

Orders placed over the weekend or on holidays will begin processing the next business day.

During high order volume periods we may require additional processing time.

Please visit our shipping page for additional information and estimated delivery times.
This item is made to order with a customized International OG patch. Please allow 14–16 weeks from purchase confirmation for production and shipment; timelines are estimates and may be subject to delays. Custom items are final sale and not eligible for return, exchange, modifications or cancellations. All items in the same order will ship together once the hoodie is complete. We’ll keep you informed with updates throughout the process.
If you live close to one of our boutiques, contact us and we can check for availability at your most convenient location(s).
Please review our return policy here.
Once an order is placed, we're unable to make any changes or cancellations.

We recommend double-checking all details before completing your purchase. If you have any questions or need help, feel free to contact us.
We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, DirectPay and AfterPay.
CANADA
Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.
If you have any questions or need help, feel free to contact us

INTERNATIONAL
For International orders, please allow up to 5 business days to verify and process your order and between 5-15 business days for delivery.
Orders placed over the weekend or on holidays will begin processing the next business day.
During high order volume periods we may require additional processing time.
Please visit our shipping page for additional information and estimated delivery times.
Orders placed by customers residing in Canada will be charged in Canadian Dollars (CAD).
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